Stepping Stones Crisis Society has multiple openings for Casual Crisis Intervention Specialists to join our team.
Casual team members can pick up shifts on short notice and provide scheduled coverage for morning, evening and overnight shifts. This position will be trained to cover all areas of services and programs, including Frontline Crisis Intervention and support services in Child Development, advocacy, and outreach.
Duties and Responsibilities Include:
Admit and discharge clients to the Emergency Shelter; ensuring all documents/forms are accurately completed
Perform intakes and conduct comprehensive client assessments
Orientate residential clients to shelter policies and procedures
Determine the clients immediate needs and provide support where necessary
Support Program development and delivery
Provide Outreach Services and Support to clients
Transport clients to appointments when necessary
Respond to requests for crisis intervention, community information, referral and general information to both residential clients and to individuals seeking assistance on the Help Line when required
Advocate for residents in various methods with various agencies when required
Prepare, complete, and document all necessary forms, documentation, and information required throughout the clients stay in the shelter
Make referrals to outside community agencies, when and where required
Participate in duties such as cleaning, cooking, laundry, etc. when required
Attend staff meetings, in-service programs, and additional training as required
Provide on call coverage as assigned and/or be able to cover shifts in the event of an emergency
Be an active team member and promote the team vision. Be willing to assist/help co-workers when needed and encourage open communication amongst staff by relaying vital information.
Assist with training and orientation of new staff and students
Perform other related work as assigned
Qualifications and Requirements:
Registered Social Worker (Degree) or post-secondary education in a related field is an asset
1-3 years experience in a similar role and/or working knowledge of the dynamics of family violence, addictions, suicide and other social issues
Ability to relate to clients in a non-judgmental manner, and to respect client confidentiality
Experience in handling emergency situations, conflict resolution, crisis intervention, and case management
Ability to work all shifts; night shift is an awake shift
Strong written and verbal communication skills, and computer skills
The ability to work independently with minimal supervision and in a team environment
Acceptable Criminal Record Check and Child Intervention Record Check
Standard First Aid/CPR, ASIST Certification, and Non-Violent Crisis Intervention Training is considered an asset
Valid Class 5 Driver's license free from restrictions
To apply, email your resume to: recruitment@steppingstonessociety.ca
* thank you to all applicants however those selected for interview will be contacted