PURPOSE
A Security Guard is critical to the success of Casino Dene. The Security Guard will be responsible for all aspects relating to safety and security of our patrons, employees and Casino Dene property.
ROLE
The primary role of this position is to ensure the security standards and ensure policy and procedures are maintained. The Security Guard will demonstrate leadership and a professional image to all guests, employees, local community representatives, vendors and governing agencies while maintaining employer standards for guest satisfaction, employee satisfaction, quality assurance and asset protection.
DUTIES AND RESPONSIBILITIES
- Delivering excellence in customer service
- Responsible for ensuring that the Casino property is secure and safe for all patrons and staff
- Enforce AGLC liquor laws and/or age restrictions
- Patrols casino parking lot to ensure security of doors and premises
- Monitor and authorize entrance and departure of employees and patrons
- Call RCMP or fire department in cases of emergency, such as fire or presence of unauthorized persons or in the event of a robbery
- Answer telephone calls and redirect or take messages
- Watch for infractions of rules and regulations, criminal activity
- Creates accurate records of any incident that occurs while on their shift
- Takes out bottles and garbage to bins.
- Assist other casino departments with chip runs. TRK refills, bussing of bottles, taking garbage to outside bins and other light maintenance duties as required
- Assist in the set-up and tear down of in-house banquets/meetings and/or events booked
- Provide security for various draws/specials, throughout the year
- Take direction from Management when called upon
KEY WORKING RELATIONSHIPS
This position requires the ability to communicate clearly, deal tactfully and work effectively with Casino Dene management, staff, and patrons. The incumbent in this position will primarily work with security guards and management.
OVERNIGHT SPECIFIC TASKS
- Letting staff and approved contractors in during closed hours
- Vacuum the entire Casino Floor
- Patrol the Casino Floor for safety and Security
MUST BE ABLE TO WORK ALONE.