B
Full-time
On-site
Bonnyville, Alberta, Canada
$27 CAD hourly
Healthcare

Job Posting: Resident Intake Worker
Location: Bonnyville Friendship Centre Women’s Shelter & Transitional Home
Position Type: Part-Time at $27.00/hour

About the Bonnyville Friendship Centre Women’s Shelter & Transitional Home:
The Bonnyville Friendship Centre Women’s Shelter & Transitional Home provides a safe and supportive environment for women and children experiencing crisis. We are dedicated to offering culturally inclusive services that promote healing, empowerment, and long-term stability.

Position Summary:
The Resident Intake Worker is responsible for conducting intake assessments, screening potential residents, and ensuring a smooth transition into the shelter. This role provides compassionate support while maintaining confidentiality and ensuring all
necessary documentation is completed in accordance with organizational policies and procedures.

Key Responsibilities:
 Conduct intake interviews and assessments for new residents, ensuring they
meet eligibility criteria.
 Complete and maintain accurate documentation, including intake forms, consent
forms, and case notes.
 Provide an overview of shelter policies, expectations, and available services to
new residents.
 Assess residents' immediate needs and connect them with appropriate internal
and external resources.
 Maintain clear communication with staff regarding new intakes, bed availability,
and client needs.
 Ensure a welcoming and supportive environment for all residents, respecting
diverse backgrounds and cultures.
 Uphold strict confidentiality and professional boundaries at all times.
 Assist with conflict resolution and crisis intervention as needed.
 Collaborate with community organizations to provide additional support services
to clients.

Qualifications & Skills:
 Diploma or degree in Social Work, Human Services, or a related field (or
equivalent experience).
 Experience working with vulnerable populations, particularly women and children fleeing violence or homelessness.
 Knowledge of trauma-informed care and crisis intervention strategies.
 Strong communication, active listening, and problem-solving skills.
 Ability to work independently and as part of a team in a fast-paced environment.
 Understanding of Indigenous cultures, traditions, and community resources is an asset.
 Proficiency in Microsoft Office and case management software is an asset.
 Must be willing to work flexible hours, including evenings, weekends, and holidays.
 A valid driver’s license and reliable transportation is preferred.
 A clear criminal record and vulnerable sector check are required.

How to Apply:
Interested applicants are invited to submit their resume and cover letter to bfcadmin@bfriendship.ca with the subject line: Application – Resident Intake Worker Position by April 22nd , 2025.

The Bonnyville Friendship Centre Women’s Shelter & Transitional Home is committed to diversity, equity, and inclusion and encourages applications from Indigenous individuals and all qualified.