HIRING- SERVICE WRITER☎ FULL TIME MONDAY-FRIDAY
Do you love working with the public? Are you knowledgeable in tires & automotive mechanics?
email resume to admin@terrox.ca
In this role, the team member is the key to ensuring that all customers are greeted and treated with a positive first impression and that all expectations are met. In addition, this position is responsible for responding to customer inquiries and is a sales and product knowledge expert.
Required Skills & Abilities
✔Outstanding customer service skills with a genuine desire to deliver excellent customer service experiences, every time.
✔Proven ability in an inside sales and/or counter sales environment; can provide product knowledge information to customers in a confident and friendly manner.
✔Ability to provide detailed pricing terms and prepare and present customer quotations.
✔Efficient and detail orientated data entry skills required to enter appointments and orders into POS/internal systems.
✔Able to give consistent and effective customer feedback to store management team on an ongoing basis.
Qualifications & Special Requirements
✔Experience in a customer service, counter or inside sales role.
✔Well-presented, professional and enthusiastic communicator who strives to achieve positive outcomes.
✔Demonstrated understanding of automotive or related industry; Aptitude for learning product knowledge.
✔Valid driver’s license.
✔High-school diploma or, GED equivalent.
✔Strong personal commitment to health and safety.
✔Knowledgeable in tires