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Client Experience Specialist

Cornerbrooks Pet Bed & Breakfast
Full-time
On-site
Cold Lake, Alberta

Are you an animal lover who thrives on bringing joy to furry friends? Does the wag of a tail and the purr of a contented cat warm your heart? If so, your dream job awaits at Cornerbrooks Pet Bed and Breakfast!


We're excited to welcome a dedicated and enthusiastic Client Experience Specialist to our warm and welcoming team. Here's what makes working with us a truly exceptional experience:


Why You'll Love Working at Cornerbrooks:
Dynamic Environment: Every day is a new adventure with various pets and individualized care routines.
Training & Education: Enjoy comprehensive training and continuous education to grow your expertise.
A Supportive Team: Join a team that feels more like a supportive family united by a shared passion for pet care.
Making a Difference: Experience the pure joy that comes from working closely with animals and having a direct impact on their lives and well-being.


Your Role:

  • Manage reservations through our online portal.
  • Maintain specialized accommodations to best suit each pet’s individual needs.
  • Customize visits through scheduled activities, personal services, feeding routines and more.
  • Ensure the physical and mental health and well-being of our guests.
  • Contribute to maintaining a clean and hygienic environment to keep our furry guests comfortable and safe.
  • Provide exceptional customer service to pet parents.
  • Shower our four-legged friends with the affection and care they deserve, making their stay at Cornerbrooks feel like a home away from home.

Perks of the Job:

  • Training & Continuing Education: We provide the tools and knowledge to help you excel and stay up-to-date on best practices in pet care.
  • Supportive Team: Join a team that supports and uplifts each other, making every workday enjoyable.
  • Happy Work Environment: Experience the unparalleled joy of working with pets who are as happy to see you as you are to see them.
  • Individualized Care: We pride ourselves on offering tailor-made care plans to meet each pet's needs, ensuring their comfort and happiness.

Qualifications:

  • Excellent communication skills and attention to detail
  • Passionate about animal welfare
  • Ability to work in a fast-paced environment
  • Ability to work independently as well as part of a team

Ready to Join Our Pack?
If you're enthusiastic about providing top-notch care and endless love to our furry guests, we would love to hear from you! Apply now to become a part of the Cornerbrooks Pet Bed and Breakfast family and start a rewarding journey where your passion for pet care meets a fulfilling career. Resumes can be sent to excitecontractingltd@gmail.com.


Job Type: Full-time
Expected hours: 30-40 per week
Schedule: Monday to Friday
Work Location: In person