The Municipal District of Bonnyville No. 87 invites applications for the position of Customer Service Clerk. This position is responsible for providing administrative duties and customer service for the organization.
Duties & Responsibilities:
- Greet and assist visitors, residents, and staff in a courteous, professional, and timely manner.
- Respond to general inquiries in person, by phone, or by email regarding municipal services, programs, and events.
- Provide organization-wide administrative support.
- Perform general office duties such as filing, data entry, photocopying, and scanning.
- Process, review, and reconcile accurate cash receipting transactions for each department.
- Prepare and deposit all cash receipting payments for each department.
- Distribute and reconcile petty cash as required, while ensuring all processes are followed.
- Operate and maintain financial transactions through the municipal electronic receipting system.
- File records in the municipalities filling system.
- Process, receive, sort, and distribute daily mail and courier services for each department.
- Support and liaise effectively with building maintenance and janitorial staff.
- Maintain inventory and purchase required office and boardroom supplies.
- Review customer service procedures on a regular basis.
- Complete training assigned by supervisor.
- Perform other related duties within the scope of the position.
Qualifications:
- A minimum of two (2) years experience in the administrative support field.
- Exceptional communication and service-oriented mindset.
- Exceptional interpersonal and documentation abilities.
- Cash receipting experience would be considered an asset.
- Proven strength in organizing tasks efficiently, managing time effectively, and handling multiple priorities simultaneously.
- Capable of thriving in both collaborative environments and independent roles with minimal supervision.
- The ability to handle sensitive information with discretion and uphold strict confidentiality standards.
- Provide a Driver’s Abstract if required.
Please visit md.bonnyville.ab.ca/jobs.aspx for a full job description.
Closing Date: Open until a suitable candidate is found
Apply at: www.md.bonnyville.ab.ca/…