Member Service Advisor (Summer Student)

Are you ready to kick-start your career with a dynamic team this summer? Do you have a passion for helping others and a knack for problem solving? If so, we want YOU to join our team as a Member Service Advisor!

About Lakeland Credit Union

At Lakeland Credit Union (LCU), we pride ourselves on delivering outstanding service and support to our valued members. We are committed to creating a welcoming environment where everyone feels like part of our community. We believe that great service starts with great people, and that's where you come in! 

About the Opportunity

LCU's Member Service Advisors are the smiling faces that greet our members when they walk into one of our branches providing a personalized and friendly experience for each member. You will play an integral role in providing exceptional service for each member by responding to member inquiries, identifying financial needs and providing recommendations for LCU products. They do all this by getting to know our members and helping them complete day-to-day banking transactions.

More specifically, some of your responsibilities include, but are not limited to:

• Accurately processing member transactions such as deposits, withdrawals, loan and utility payments, money orders, wires, cheque cashing, calculation of foreign and domestic exchange.
• Understanding member needs and identifying opportunities to promote our products and services, referring them to appropriate team member as needed.
• Applying policies and procedures when completing member transactions to mitigate risk to Lakeland Credit Union.
• Contributing positively to workplace culture where we celebrate our successes and work together to achieve our shared goals.

More About You

We are looking for enthusiastic individuals who are ready to embrace the summer and make a difference! In order to qualify for this role, you will need your High School Diploma.

As our ideal candidate, you will have excellent communication skills and a positive, can-do attitude. You are focused on the details and maintain a high degree of accuracy in all your work. You possess a team-oriented mindset with a willingness to learn and grow in a dynamic environment.

What We Offer

We offer a competitive hourly wage that rewards your hard work with the opportunity for professional development in a fun, supportive work environment!

How to Apply

We can't wait to meet you! Please send your resume and a brief cover letter outlining why you would be a fantastic fit for our team by February 21, 2025.

Join us this summer and let's make it one to remember!